Terms & Conditions

1. Acceptance of Terms

By accessing and using the Crown Watch Group website (crownwatchgroup.com) or engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. About Crown Watch Group

Crown Watch Group is an independent Rolex sourcing and concierge service based in Miami, Florida, USA. We facilitate the acquisition, sale, and trade of pre-owned and new Rolex timepieces through a trusted global dealer network. We are not affiliated with Rolex SA or any of its subsidiaries.

3. Services

We provide the following services:

• Watch sourcing and procurement on behalf of clients
• Watch sales facilitation (consignment-style listings)
• Trade-in and upgrade facilitation
• Watch valuation and offer services

All listings on our website represent watches that may be sourced or are currently available through our network. Availability is subject to change and is confirmed at the time of inquiry.

4. No Guarantee of Availability

All watches listed on this website are subject to prior sale and availability confirmation. The listing of a watch does not constitute a guarantee that the specific piece is currently in stock or immediately available. Our team will confirm availability upon inquiry.

5. Pricing

Prices displayed are indicative and subject to change based on market conditions, availability, and sourcing costs. "Price on Request" listings require a direct inquiry for current pricing. All prices are in USD unless otherwise stated.

6. Authenticity Guarantee

Crown Watch Group commits to sourcing only authenticated Rolex watches. All watches undergo our internal verification process. However, our guarantee applies specifically to watches sourced and verified directly through our service. We are not responsible for claims arising from independent transactions or post-delivery modifications.

7. Buyer Responsibility

Buyers are encouraged to ask questions, request additional documentation, and review all information before committing to a purchase. Once a transaction is confirmed and payment is processed, it is subject to our Returns & Refund Policy.

8. International Clients

We work with clients globally. International buyers are responsible for any applicable import duties, taxes, customs clearance, or legal restrictions on importing timepieces in their jurisdiction.

9. Limitation of Liability

Crown Watch Group shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our maximum liability to any client shall not exceed the transaction value of the specific watch involved.

10. Intellectual Property

All content on this website, including text, images, and design, is the property of Crown Watch Group and may not be reproduced without written permission.

11. Governing Law

These Terms are governed by the laws of the State of Florida, United States of America. Any disputes shall be resolved in the courts of Miami-Dade County, Florida.

12. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services after updates constitutes acceptance of the revised Terms.

13. Contact

For any questions regarding these Terms, contact us at source@crownwatchgroup.com.