Privacy Policy

1. Introduction

Crown Watch Group ("we," "us," "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.

2. Information We Collect

We collect the following types of information:

• Contact information: Name, email address, phone number, WhatsApp number
• Inquiry details: Watch preferences, budget, timeline, watch details (for sell/trade inquiries)
• Technical data: IP address, browser type, pages visited (via Google Analytics)
• Communication records: Messages sent via our contact forms or WhatsApp

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and source watches on your behalf
• Send you relevant updates about your request
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purpose for which it was collected, typically no longer than 3 years from the date of last contact, unless required by law.

5. Cookies & Analytics

Our website uses Google Analytics to understand how visitors interact with our site. This may involve the use of cookies. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. We do not use cookies for advertising or retargeting.

6. Data Security

We implement industry-standard security measures to protect your personal data. However, no online transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

To exercise these rights, contact us at source@crownwatchgroup.com.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.

9. Changes

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision.

10. Contact

For privacy-related inquiries: source@crownwatchgroup.com